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Using Super-Blenders for Food Preparation |
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Vitamix®:There has been a Vitamix® in my household since the early 1980's, and my family has considered it to be the most indispensible of all kitchen tools since that time. Our first was the 3600, then we gave that one to one of our children and upgraded to the 4000. When the 5000 came out, we were one of the first to get one. We still have that unit in our kitchen, even though we have used it extensively nearly every day for all those years.
I believe that we hold the distinction to be one of the few--if not the only ones--to have burned up a motor in a Vitamix®. My wife is not one for understanding overload stresses, and many times I entered the kitchen to hear the poor Vitamix® groaning from attempting to churn putty-like consistencies. One of those times was just too much for it to handle.
I vividly remember the incredulous response from the Vitamix® operator when I told her that our unit needed repair because we had burned up the motor. Her response was "I don't think so! What exactly is it doing to make you think that?"
When I told her that it was filling our kitchen with black smoke when we turned it on, she exclaimed "Oh, my gosh! I have never heard of that happening in all the years I have worked here!"
I see on their web site now that they are now using a different motor--one that they get from Sweden that they say runs cooler. Maybe my motor was the motivation for that ...
What astounded me about Vitamix® resulting from that experience was the speed at which we received the unit back from repair. I over-nighted it to them because I couldn't bear the idea of being without it. A day later Airborne came to the door with the box I had returned it to them in. I was initially angry because I thought they had screwed up and brought the defective unit back to me. The driver assured me that it had come from Vitamix®, so I opened it to find a brand-new base inside. Since I had over-nighted it to them, they over-nighted it back. Amazing customer service. I wonder if they still do that ...
I don't have any experience with the new 5200, but I can tell you confidently that the 5000 will do everything that the Blendtec® will do. It may not run quite as fast, as automatically, or as 'cool-looking," but it will definitely get the job done, and it will continue to do so for many years.
We choose to eat mostly raw foods, so our super-blender is put into play several times every day. In all those years we have worn out two sets of blade bearings (and destroyed the motor as previously mentioned) but other than that it has been there for every use and abuse that we have given it. The motor and one blade set were covered under warranty, so the first significant maintenance issue we have had is the second blade set.
In attempting to purchase a new blade set, the web site advised me that they were out of stock. This continued over a few weeks. Meanwhile, I destroyed two theoretically ice-crushing Oster® blenders that I purchased to hold us over until I could get a new blade assembly for the Vitamix®. Faced with the apparent choice of buying a whole new unit, I decided to take the recommendation of a friend who has both a Vitamix® 5200 and a Blendtec®. He told me that he prefers his Blendtec®. The Blendtec was also less expensive, so I bought one. I must admit, I prefer the Blendtec® also, but I am keeping the Vitamix® in case (1) blade assemblies ever become available again, and (2) the Blendtec® turns out to be less reliable than a Vitamix®. With only a 3-year warranty on the Blendtec® and a 7 year warranty on the Vitamix®, that could make all the difference in the world.
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Blendtec® is a registered trademark of K-TEC
Oster® is a registered trademark of Oster
Vitamix® is a registered trademark of Vitamix Corp
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